sayoCall Terms of Service

1. Acceptance of Terms

By accessing or using sayoCall ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

sayoCall is a voice calling application that allows users to make and receive international phone calls via the internet. The Service requires microphone access and an active internet connection. Calls are routed through our telecommunications provider, Twilio.

3. Account Registration

• You must provide accurate and complete information when registering.
• You are responsible for maintaining the security of your account credentials.
• You must be at least 13 years old to use the Service.
• One account per person is permitted.

4. Subscriptions & Billing

• On iOS, sayoCall offers a monthly auto-renewing subscription ("Monthly Call Credits") purchased through Apple In-App Purchase. Each cycle grants a fixed allowance of calling credit.
• The subscription auto-renews unless auto-renew is turned off at least 24 hours before the end of the current billing period. You can manage or cancel your subscription anytime in your Apple ID account settings.
• Payment for iOS subscriptions is charged to your Apple ID account at confirmation of purchase.
• On non-iOS platforms, sayoCall uses a pay-as-you-go credit model with payments processed securely through Stripe.
• Credits are deducted based on call duration and destination rates.
• Unused calling credit may expire at the end of the subscription period in which it was granted.
• Subscriptions may be cancelled or refunded only in accordance with Apple's terms, except where required by law.

5. Acceptable Use

You agree NOT to use the Service to:

• Make unsolicited marketing or spam calls.
• Harass, threaten, or defame any person.
• Engage in any illegal activity or fraudulent behaviour.
• Attempt to circumvent billing or rate-limiting systems.
• Resell or redistribute calling minutes to third parties.
• Interfere with or disrupt the Service or servers.

6. Phone Number Verification

You may be required to verify your phone number as your caller ID. This number will be displayed to the people you call. You must only register phone numbers that you own or are authorised to use. Spoofing or misrepresenting your caller ID is prohibited.

7. Call Recording & Voicemail

sayoCall does not record live calls. Voicemail messages left when you are unavailable are recorded and stored for your access. Callers are informed before leaving a voicemail.

8. Intellectual Property

All software, branding, and content within sayoCall are the property of sayoCall Ltd. You may not copy, modify, or distribute any part of the Service without our written permission.

9. Service Availability

We strive to maintain reliable service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, network issues, or circumstances beyond our control.

10. Limitation of Liability

sayoCall is provided "as is" without warranties of any kind. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to missed calls, failed connections, or service interruptions.

11. Account Termination

You may delete your account at any time from the Settings page. We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at support@sayocall.com.